{"id":156,"date":"2023-02-10T13:29:08","date_gmt":"2023-02-10T13:29:08","guid":{"rendered":"http:\/\/34.162.224.117\/?page_id=156"},"modified":"2025-03-31T18:40:47","modified_gmt":"2025-03-31T18:40:47","slug":"pp","status":"publish","type":"page","link":"https:\/\/puresocial.cx\/?page_id=156","title":{"rendered":"Politica de privacidad &#8211; t\u00e9rminos y condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156\" class=\"elementor elementor-156\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49f00806 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49f00806\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5aca519\" data-id=\"5aca519\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0a58de elementor-widget elementor-widget-heading\" data-id=\"e0a58de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Privacy policy <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deaf23e elementor-widget elementor-widget-text-editor\" data-id=\"deaf23e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">PureSocial is a product developed by Sixtra Chile S.A. hereinafter, it is referred to in this document as PureSocial.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">PureSocial is an integrator of Social Networking and Messaging Applications with Genesys Contact Centers. PureSocial receives real time meta data for every interaction that allows businesses to identify, classify and deliver information about the interaction itself. The meta data received on every social network of the PureSocial portfolio, using official APIs, will be stored temporally for no more than 15 days with the purpose to ease the performance of the agents related to the efficient management of interactions. The received meta data is not modified in any way by PureSocial or transferred back to its issuer; it is a basic input to ease customer interactions management, while someone might be able to identify someone through a WhatsApp number or social network user by examining profile details or using third-party tools, the process is often not straightforward and depends on privacy settings.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Businesses that subscribe to Pure Social\u2019s service use the application to provide Customer Care. PureSocial does not control the content sent in a conversation between an End User and the bot application or the Contact Center agent, nor is PureSocial responsible for the use of the information collected through the Social Media or Messaging Applications by the Contact Center.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">PureSocial is a <b>Data Processor<\/b>.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">The diagram in this <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1a55Zh_TVQd7rf0XpAIVe-Ht-2MpeIe1M\/view?usp=drive_link\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">URL<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"> shows the relationships between parties involved in an interaction flow; they are:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 36pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">PureSocial and Genesys Cloud.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 36pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">PureSocial and Social Networks \/ Messaging Apps.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 36pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">Final users and Social Networks \/ Messaging Apps.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">The relations between the external parties that the PureSocial service uses, is established by:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><ul type=\"disc\" style=\"margin-bottom: 0cm; color: rgb(0, 0, 0); font-size: medium;\"><li style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">The Terms-of-Service signed between PureSocial and the Business that provides the Contact Center service <b>(1)<\/b>.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><\/ul><p style=\"margin: 0cm 0cm 8pt 36pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/15xistfhPqbyB-DjdbneJ5ibrnM249t6M\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Schedule F &#8211; AppFoundry developer agreement FY24<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><ul type=\"disc\" style=\"margin-bottom: 0cm; color: rgb(0, 0, 0); font-size: medium;\"><li style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">The Terms-of-Service signed between PureSocial and the company that owns the Social Network or the Digital Messaging Application <b>(2)<\/b>.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><\/ul><p style=\"margin: 0cm 0cm 8pt 36pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">When using APIs for PlayStore, AppStore or Social Networks and Messaging Apps (like Facebook, Twitter, Instagram, WhatsApp, or others) for business purposes, there are typically <b>Terms and Conditions<\/b> that outline the rules and responsibilities of businesses or developers accessing and using these APIs.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 36pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">While these terms can vary depending on the platform, the general themes are similar across different networks. Below is a summary of what is usually covered in these terms:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">1. Access and Use<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Limited Access<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: APIs are often only available to verified businesses or developers with specific access levels (e.g., enterprise, or approved developer accounts).<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Authorized Use<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The API must be used for business purposes, such as managing ads, customer support, automating posts, and analyzing data, within the boundaries of the platform\u2019s guidelines.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Compliance with Policies<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: You must adhere to the platform\u2019s general use policies, including content guidelines and data privacy standards.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">2. Data Usage and Privacy<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">User Data Protection<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Businesses using APIs must comply with privacy regulations (e.g., GDPR, CCPA) when handling user data. For example, obtaining user consent for data collection and respecting data access restrictions.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Ownership<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Platforms retain ownership of user data, while businesses may use the data for purposes like customer engagement (like the metadata received in PureSocials\u2019 interactions), advertising, or analytics within allowed limits.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Prohibited Data Collection<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Some APIs restrict the collection of certain types of data, especially sensitive data, like personal identification information or user behaviors that go beyond the platform\u2019s intended use.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">3. API Limitations<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Rate Limits<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: APIs usually have limits on the number of requests that can be made per hour or day to prevent abuse and ensure service reliability.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Usage Restrictions<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The platform may restrict certain types of usage, like scraping, spamming, or using the API in a way that could overload their servers or violate user privacy.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Deprecation or Changes<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: API functionality can change, and platforms may modify or deprecate certain endpoints without prior notice.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">4. Security<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Authentication and Authorization<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: APIs require secure authentication methods such as API keys, OAuth tokens, or other authorization mechanisms to protect the data and services. PureSocial integration resolves this kind of requirements.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Security Responsibility<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The business is responsible for securing any data retrieved through the API and ensuring that their implementation does not expose users or data to risks.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Incidents and Breaches<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Developers and Businesses are required to notify the platform promptly if there is a breach of security or misuse of the API, especially if user data is compromised.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">5. Modification and Termination<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Terms Change<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The platform can change the terms of API usage at any time, and businesses are expected to keep up with updates. Typically, users are notified of material changes to the terms.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Suspension or Revocation<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The platform reserves the right to suspend or revoke API access if the business violates the terms, engages in misuse, or the platform deems it necessary.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">6. Legal Responsibilities<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Indemnity<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Businesses using the API agree to indemnify the platform in case of lawsuits, claims, or damages resulting from the misuse of the API or the business\u2019s failure to comply with legal obligations.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Compliance with Laws<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The terms will require businesses to comply with local and international laws, especially regarding data protection, intellectual property, and consumer rights.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">7. Intellectual Property<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">API License<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Platforms typically grant businesses a limited, non-transferable license to use the API in accordance with the terms. Businesses do not own the API or any of the data accessed, and they cannot reverse-engineer or resell the API.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Platform Rights<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The platform retains ownership of its intellectual property, including its branding, API endpoints, and any proprietary technology or data used.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">8. Limitations of Liability<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Platform Disclaimers<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Social networks and messaging apps include disclaimers stating they are not liable for any damages, interruptions, or issues arising from using the API, especially if there are bugs, downtime, or service disruptions.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Business Responsibility<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The business assumes full responsibility for how they use the API and any consequences that arise from errors or breaches.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">9. Third-party Integrations<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Use of Third-Party Tools<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Many businesses integrate third-party services with the platform\u2019s API (e.g., analytics tools, CRM systems). The terms may include guidelines for how third-party services should be used in conjunction with the API.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">No Liability for Third Parties<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Platforms often disclaim any responsibility for third-party services or tools that integrate with the API.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">10. Advertising and Promotional Use<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Ad Spend and Campaign Management<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Businesses using social media APIs for advertising (e.g., Facebook Ads API, Instagram Ads) must adhere to additional terms specific to ad spend, targeting criteria, and measurement tools. They also must comply with rules about ad content, targeting, and reporting.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Promotional Content<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The platform may place restrictions on how businesses can use their API to promote or distribute content, ensuring that it doesn\u2019t violate their terms for advertising or user interaction.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Following, there are links to official documentation<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/developer.x.com\/en\/developer-terms\/agreement-and-policy\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">X<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/developers.facebook.com\/terms\/dfc_platform_terms\/\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Facebook and Instagram<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/www.whatsapp.com\/legal\/business-terms\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">WhatsApp<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/developers.google.com\/my-business\/content\/terms\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Google My Business<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"PT-BR\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/developers.google.com\/youtube\/terms\/developer-policies#:~:text=API%20Clients%20must%20not%20display,in%20accordance%20with%20Section%202.\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span lang=\"PT-BR\" style=\"font-size: 10pt;\">Youtube<\/span><\/a><\/span><span lang=\"PT-BR\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"PT-BR\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/core.telegram.org\/api\/terms#:~:text=We%20offer%20our%20API%20free,if%20your%20app%20has%20it.\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span lang=\"PT-BR\" style=\"font-size: 10pt;\">Telegram<\/span><\/a><\/span><span lang=\"PT-BR\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/developer.apple.com\/support\/terms\/apple-developer-program-license-agreement\/\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">AppStore<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 144pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/developers.google.com\/android-publisher\/terms\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Play Store<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><ul type=\"disc\" style=\"margin-bottom: 0cm; color: rgb(0, 0, 0); font-size: medium;\"><li style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">The Privacy Agreement or the Privacy Policy, accepted by End Users, showed by the Social Network or Messaging Application <b>(3)<\/b>.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><\/ul><p style=\"margin: 0cm 0cm 8pt 36pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Privacy agreements and policies play a crucial role in social networks and messaging apps, as they outline how user data is collected, used, and protected. These documents vary by platform, but they generally cover similar areas in terms of user privacy and data handling. Below is a summary of privacy agreements or privacy policies typically accepted by users on platforms supported by PureSocial:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">1. General Aspects Covered by Privacy Agreements or Policies<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Collection<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Social networks and messaging apps typically collect various types of data, including personal information (name, email, location), usage data (app interactions, preferences), and metadata (message timestamps, IP addresses, device information).<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Usage<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The collected data is often used for purposes such as improving service functionality, providing personalized experiences, advertising, and sharing with third-party partners for analytics and marketing purposes.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Sharing<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Platforms may share user data with third-party partners, advertisers, or other services to improve offerings or provide targeted advertising. This can include sharing data within the same company family (for example, Facebook sharing data between its apps like Instagram and WhatsApp).<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">User Consent<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: By agreeing to the privacy policy, users typically consent to the platform\u2019s data practices. In many cases, users are asked to actively opt-in to specific data uses, such as location tracking or personalized advertising.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">User Rights<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Privacy policies often explain users&#8217; rights, such as access to their data, the ability to correct or delete their data, and the ability to withdraw consent for data collection.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Protection<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: The privacy policies usually describe the security measures in place to protect user data, including encryption, secure servers, and compliance with data protection laws (like GDPR, CCPA).<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Retention<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Platforms often explain how long they retain user data and under what circumstances data may be deleted or anonymized.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">2. Privacy Policies of Popular Social Networks and Messaging Apps<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Here\u2019s an overview of the privacy policies for some major platforms:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Facebook and Instagram<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"> (Meta):<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Facebook\u2019s privacy policy outlines how they collect and use personal data, including data from their social networking platform and other connected services.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Link to Privacy Policy<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/www.facebook.com\/privacy\/explanation\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Facebook Privacy Policy<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">As part of the Meta family, Instagram shares similar privacy policies, with a focus on data from photo-sharing and interactions.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Link to Privacy Policy<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/help.instagram.com\/519522125107875\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Instagram Privacy Policy<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">WhatsApp<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"> (Meta):<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">WhatsApp\u2019s privacy policy addresses end-to-end encryption of messages and explains how user data is handled, including phone numbers and messages.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Link to Privacy Policy, Data Privacy Framework and Channels Supplemental Privacy Policy<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/www.whatsapp.com\/legal\/?lang=en\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">WhatsApp Privacy Policy<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Twitter<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Twitter\u2019s privacy policy provides details on how they collect data from tweets, interactions, and user profiles.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Link to Privacy Policy<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/twitter.com\/privacy\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Twitter Privacy Policy<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Telegram<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Telegram\u2019s privacy policy focuses on its commitment to privacy and how it protects user data, including the use of end-to-end encryption in some chats.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 108pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: &quot;Courier New&quot;;\">o<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Link to Privacy Policy<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/telegram.org\/privacy\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt;\">Telegram Privacy Policy<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">3. Key Regulatory Compliance<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Many social networks and messaging apps are required to comply with international data privacy regulations, including:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">GDPR (General Data Protection Regulation)<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: A regulation in the European Union that mandates strict data protection and privacy practices for platforms operating in the EU.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">CCPA (California Consumer Privacy Act)<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: A law that enhances privacy rights for California residents, including the right to request data deletion and opt-out of data sales.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Other Regional Laws<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Countries and regions may have specific data privacy laws, such as Brazil\u2019s LGPD (Lei Geral de Prote\u00e7\u00e3o de Dados), that platforms need to adhere to.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">4. User Consent and Opt-Out Mechanisms<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Opt-In<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Many platforms ask for explicit consent before collecting certain types of data (e.g., location or marketing preferences).<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Opt-Out<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Users can usually opt-out of certain data uses, such as targeted advertising or location tracking, via settings in the app or website.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data Portability<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: Platforms may offer users the ability to download or transfer their data to another service.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">5. Changes to Privacy Policies<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Social networks and messaging apps are required to notify users if there are any significant changes to their privacy policies, giving users a chance to review and accept the new terms.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Example<\/span><\/b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">: If a platform updates its privacy policy, users are often notified via in-app notifications or emails and may need to accept the updated terms to continue using the service.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 72pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">It&#8217;s essential for users to read and understand the privacy policies of the platforms they use, as these documents help ensure transparency and allow users to make informed decisions about how their data is handled.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Mechanisms for capturing and collecting personal data:<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt 35.7pt; line-height: 22px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -17.85pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Isidora;\">PureSocial uses the information of the End User provided by Social Media and Messaging Applications, which are sent to the Contact Center to provide Customer Service. This information is managed according to the policies that rule the relationships mentioned above in (2) PureSocial and Social Networks and Messaging Apps and (3) End Users and Social Networks and Messaging Apps. The metadata of every interaction is included in the interaction attributes, the list of attributes delivered by PureSocial can be consulted here: <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/help.puresocial.cx\/search\/attributes-delivered-by-puresocial\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 20px;\">https:\/\/help.puresocial.cx\/search\/attributes-delivered-by-puresocial<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 35.7pt; line-height: 22px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -17.85pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Isidora;\">PureSocial stores the text of conversations between the End Users and the Bot or the Contact Center agent. PureSocial will keep the text of conversations for 15 days for context delivery purposes at the time of transferring the interaction to an agent; however, the company providing the Contact Center service may disable text message storage so that no messages are stored within PureSocial.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 35.7pt; line-height: 22px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -17.85pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Symbol;\">\u00b7<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Isidora;\">For multimedia content, PureSocial does not store any multimedia objects. When the End User sends a message with multimedia content, the Social Network delivers a URL for each multimedia object, and PureSocial translates it into a new URL, within the domain puresocialcx.com .<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 20px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\">Data processing:<\/span><\/b><b><span lang=\"EN-US\" style=\"font-size: 10pt; font-family: Isidora;\"><o:p><\/o:p><\/span><\/b><\/p><p style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">Data processing in social network interactions refers to the collection, storage, and analysis of data generated by users as they engage with social media platforms. Social networks process vast amounts of data to deliver personalized experiences, improve platform performance, target advertising, and provide insights into user behavior. When it comes to PureSocial:<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/p><ul type=\"disc\" style=\"margin-bottom: 0cm; color: rgb(0, 0, 0); font-size: medium;\"><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">Information is exchanged through a secure channel, and only for the purposes set out in the Terms-of-Service stated by (1) and (2); basic meta data is shared by social channels that is transferred to Genesys Cloud interactions.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">The information is processed only for the purpose stated in the Terms-of-Service (1); metadata is organized as attributes to be accessed by Genesys Flows or Agents.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">The Luhn algorithm is used to detect and mask personal information.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">The information is stored encrypted in a system with controlled access and is kept for the time set out in the Terms-of-Service (1) or until the End User requests its deletion.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">All meta data and information received within an interaction through any of the Social Network supported by PureSocial will not be modified in any way by PureSocial code or transferred back to its issuer.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">For WhatsApp outbound messaging the information is covered by the policies that apply in (1), (2), and (3); besides that, for outbound templates messaging, the <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/business.whatsapp.com\/policy?lang=en_US\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 15.3333px;\">WhatsApp Business Messaging Policy<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"> must be met. Agents can send outbound messages from their workstations, PureSocial administrators can load records into a campaign to be sent by PureSocial services and businesses can send outbound messages using PureSocial APIs.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">PureSocial\u2019s engineers do not have access to the information.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><li style=\"margin: 0cm 0cm 8pt; line-height: 16.8667px; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify; background-color: white;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\">PureSocial\u2019s administrators may access End User information only when required by the End User itself or by a court of law.<\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 15.3333px; font-family: Isidora;\"><o:p><\/o:p><\/span><\/li><\/ul><p style=\"margin: 0cm 0cm 8pt 18pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Possible information flows:<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 8pt 18pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Below, a description of possible information flows and a diagram illustrates each one of them. Pointed green line marks the flow of each scenario, all of them involve all the components of the communication: policies of (1), (2), and (3); plus (4), which is the Genesys internal link between PureSocial and the agents\u2019 widget; it takes part of several scenarios.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">1.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Use case 1: Agent assigned to an interaction.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">That\u2019s the most complex flow, it involves PureSocial widget query to get the information required to build the context for the agents.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The communication between Genesys Cloud Services and Agents\u2019 Desktop is secured according to the <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/docs.genesys.com\/Documentation\/System\/latest\/SDG\/GDPR-Pulse?action=pdfbook&amp;title=Documentation:System:SDG:GDPR-Pulse:8.5.x\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">Genesys Security Deployment Guide<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">PureSocial widget at Agents\u2019 workstation gets the context of the last 15 days of messages to build context for the agents in real time. If Genesys Agent Desktop is used, the Context query is not required.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The Luhn algorithm is used to detect and mask personal information as Credit Card Numbers. For a credit card number, the agents have access only to the last 4 digits using <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1L8xhpjdauT1z99Vfy7tWevPdW5d2ZmqR\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">PureSocial agents\u2019 interface<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\"> even when the customer enters the whole number.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The use case is described <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1HzATh38F0PH178uWjL_NLZ0xpfZUyszD\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">in this diagram<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">&nbsp;<\/span><span style=\"font-family: Isidora; font-size: 10pt; text-align: left;\">&nbsp;<\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">2.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Use case 2: A flow contains the client and does not transfer to a queue and an agent.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The Context query is not required.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The flow is described <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1CI61lJzwag68UbTkW4vOKoOKDZsKN8K1\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">in this link<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">&nbsp;<\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">3.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Use case 3: Agent sends a proactive notification in private channels of Facebook, Instagram and X.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">It is a feature available for private channels.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The agent searches for a finished interaction to start a new interaction with the customer; then enters the Interaction ID to get all its properties to start a new conversation. &nbsp;<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The Context query is not required, PureSocial database is not involved in this flow; PureSocial widget is required.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The flow is described <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1CI61lJzwag68UbTkW4vOKoOKDZsKN8K1\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">in this link<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">&nbsp;<\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">4.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Use case 4: Agent sends a proactive notification on WhatsApp channel.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">It is a feature that allows to send WhatsApp templates to trigger a business-initiated conversation with a customer.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The agent selects a template, fills in the required fields and sends the message.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">PureSocial database is involved in this flow because it stores the configuration related to WhatsApp templates, previously enabled using PureSocial Admin portal; as well as the results of the outbound messaging.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The flow is described <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/10DSleTg3Z4D3MjOdS-dNCpGePofjNydE\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">in this link<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">&nbsp;<\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -18pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">5.<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Use case 5: A campaign sends outbound WhatsApp messages.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">Agents are not involved in this flow.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">PureSocials\u2019 database is used to store templates and campaigns configurations, as well as the results of the outbound messaging.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 78pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify; text-indent: -16.4pt;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Symbol;\">&#8211;<span style=\"font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/span><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">The communication link between PureSocial and Genesys Cloud is optional (purple pointed line <\/span><span lang=\"EN-US\" style=\"font-family: Isidora;\"><a href=\"https:\/\/drive.google.com\/file\/d\/1hSk7PWpdD4NoV4XP-q9T_ur9-3poxm_j\/view?usp=sharing\" style=\"color: rgb(70, 120, 134); text-decoration-line: underline;\"><span style=\"font-size: 10pt; line-height: 14.2667px;\">in this diagram<\/span><\/a><\/span><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">), it is established only if agentless interactions are created.<o:p><\/o:p><\/span><\/p><p style=\"margin: 0cm 0cm 0cm 54pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">&nbsp;<\/span><\/p><p style=\"margin: 0cm 0cm 8pt 36pt; line-height: 15.6933px; font-size: 11pt; font-family: Aptos, sans-serif; color: rgb(0, 0, 0); text-align: justify;\"><span lang=\"EN-US\" style=\"font-size: 10pt; line-height: 14.2667px; font-family: Isidora;\">&nbsp;<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy PureSocial is a product developed by Sixtra Chile S.A. hereinafter, it is referred to in this document as PureSocial. PureSocial is an integrator of Social Networking and Messaging Applications with Genesys Contact Centers. PureSocial receives real time meta data for every interaction that allows businesses to identify, classify and deliver information about the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-156","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puresocial.cx\/index.php?rest_route=\/wp\/v2\/pages\/156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puresocial.cx\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puresocial.cx\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puresocial.cx\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/puresocial.cx\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=156"}],"version-history":[{"count":23,"href":"https:\/\/puresocial.cx\/index.php?rest_route=\/wp\/v2\/pages\/156\/revisions"}],"predecessor-version":[{"id":352,"href":"https:\/\/puresocial.cx\/index.php?rest_route=\/wp\/v2\/pages\/156\/revisions\/352"}],"wp:attachment":[{"href":"https:\/\/puresocial.cx\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}